Web design · Melbourne
Pylon Digital designs and builds websites in Melbourne for established businesses of every kind, from clinics, trades and retailers to professional firms and startups. Each site is fast on phones, accessible, and written so customers, Google and AI assistants such as ChatGPT understand what you do. You get a fixed fee in writing and a site your team can edit.
Free, 45 minutes, no obligation. You leave with a clear next step, and a written scope and fixed fee follow if you go ahead.
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Is it right for you
This service suits established businesses whose site no longer reflects what they do, and startups launching a product. A common trigger: the owner asks Google or ChatGPT about their service and finds competitors instead.
Illustrative examples
Six common builds, shown with fictional businesses and sample content. Each pairs a typical problem in that sector with what a rebuild changes.
Example 1 of 6: Illustrative scenario
Example 2 of 6: Illustrative scenario
Example 3 of 6: Illustrative scenario
Example 4 of 6: Illustrative scenario
Example 5 of 6: Illustrative scenario
Example 6 of 6: Illustrative scenario
Deliverables
A build covers the content, design, build and setup below, scoped to the features your site needs, then documented and handed over so it keeps working for you after launch.
Service, product and location pages that open with a direct answer. We interview you and write them; you check them.
Templates designed around your logo, colours and photos, and tested on phones first.
Static HTML that loads quickly on mobile, built and tested by hand to WCAG 2.2 level AA.
Staff update pages, products, menus and profiles through structured fields that keep the layout intact.
Enquiry, quote and booking forms, connected to the booking, payment or CRM tools you already use.
Structured data, sitemap, crawler access, Search Console and redirects from every old URL, then a handover session.
Pricing
Every build is a fixed fee, quoted in writing after the free discovery call. The three scopes below are typical starting points, not fixed packages. If the scope changes, we agree the change and its price in writing before doing the work.
A business with a handful of services that needs to be found and contacted.
Focused site price: Fixed fee, quoted in writing
A business that takes bookings, quotes or enquiries online and wants a page for every service, location or practitioner.
Growth site price: Fixed fee, quoted in writing
Online stores, membership and donation sites, and sites connected to several systems.
Store or custom build price: Fixed fee, quoted in writing
Your domain renewal and any paid booking, payment, email or store tools are billed by those providers. Hosting, security and updates after launch sit under a monthly Website Care plan. Every running cost is listed in your proposal before you commit.
Process
The path is fixed and short: a discovery call, a written scope and fixed fee, then content, design and build with your sign-off at each stage.
45 minutes, free
We look at your current site, how customers find you and what the site needs to do for them.
Agreed in writing
We agree the pages, features, connections and fee in writing before work starts.
Set in your proposal
We interview your team, write the pages and design the templates. You approve every page.
Launch date agreed in writing
We build, add structured data, test speed and accessibility, redirect old URLs and go live.
Monthly, ongoing
A handover session and editing guide, then Website Care keeps the site hosted, secure and current.
Ownership
Your website should belong to your business, not to the people who built it. At handover you get what you need to run it, change it or brief another developer.
Your proposal records who holds the domain registration, and we recommend it sits in your business's name.
Ownership of the content, design and code is set out in your proposal before work starts, so there is no question later.
Administrator logins for the CMS, hosting and domain, so a change never waits on our permission.
A one-page editing guide and a handover session for the people who will update the site.
A record of every old URL and where it now points, so the visibility you have earned carries over.
We hand over the files, logins and redirect map. Exit terms and any notice period are set out in your written agreement.
Quality
Before any site goes live, we work through the same launch checklist. Most of it you can check yourself afterwards with free tools.
Check any live site, including this one, with Google PageSpeed Insights and the Rich Results Test.
A website shows up when search and AI crawlers can read it, understand it and trust it. That takes content in the raw HTML, a clear page for each question customers ask, structured data that matches the page, and consistent business details wherever they appear.
Static pages matter because many AI crawlers do not run JavaScript, as Vercel’s 2024 crawler research found. We also build to Google’s Core Web Vitals “good” thresholds: Largest Contentful Paint within 2.5 seconds, Interaction to Next Paint of 200 milliseconds or less and Cumulative Layout Shift of 0.1 or less, at the 75th percentile of page loads.
Whatever your sector, the same rules apply: a page for each service, your hours, location and contact details consistent everywhere, and nothing hidden behind scripts. For professional firms, our law firm website checklist and website essentials for accounting firms list what each page needs.
Security & data residency
Enquiries, bookings and orders can include personal details, so we build and host your site with the same care as your other business systems. Forms collect only what an enquiry needs, and only people you approve can edit.
People
Pylon Digital was founded by Elias and Peter, who have more than eight years in the IT industry. Your proposal names the people who will work on your site, and you approve every page before it goes live.
Where we work
We are based in Melbourne and work with businesses across Melbourne and regional Victoria, on site by arrangement or by video, and remotely with businesses elsewhere in Australia.
See every area we work inQuestions
Every website is a fixed fee, quoted in writing after the free discovery call. The fee depends on the number of pages, how much content we write, and features such as online booking, a store or a CRM connection. You agree the scope and price before work starts. Hosting and care after launch sit under a monthly Website Care plan.
Ownership of the domain, content, design and code is written into your proposal before work starts, and we recommend the domain sits in your business's name. You get administrator access to the CMS, hosting and domain, plus a redirect map and editing guide, so you can move the site without asking us.
We set the launch date in your proposal after the discovery call. What sets the timeline is how many pages we write, how quickly pages are approved, and any booking, store or system connections. You see draft pages throughout, so launch holds no surprises.
We name the editing tool in your proposal, chosen for how your team works and who will update the site. Pages are published as static HTML, so there are no plugins to patch on the live site, and staff edit through structured fields that keep the layout intact.
Pylon Digital was founded by Elias and Peter, who have more than eight years in the IT industry. Your proposal names the people who will work on your site and how you reach them, and you approve every page before it goes live, so nothing is published without your sign-off.
After launch, hosting, security, updates and small edits sit under a Website Care plan, billed monthly at a level we recommend and confirm in writing. Your domain renewal and any paid booking, payment or email tools are billed by those providers. You can see every running cost in your proposal before you commit.
About an hour of interview per service area, your logo and brand files, photos or access to take them, logins for your current site and domain, and one person who can approve pages. We design around your existing brand and write the pages; you check they are accurate.
Yes, for product catalogues and online stores. We connect your products to a payment gateway and an e-commerce platform named in your proposal, and the fixed fee reflects the number of products and how orders reach your team. Staff update products, prices and stock themselves.
No one can promise a ranking, and Google says so in its own advice on hiring an SEO. We remove every avoidable reason not to rank: slow pages, vague content, missing structured data and technical errors. Rankings then depend on competition, your reputation and what other sites say about you.
Mostly through good search practice. Google says there are no additional technical requirements to appear in AI Overviews or AI Mode beyond being indexed and eligible for a snippet. OpenAI recommends allowing its OAI-SearchBot crawler to appear in ChatGPT search, so we check your robots.txt and CDN allow it.
Not if the move is planned. Rankings drop when old URLs break, so before launch we map every existing page to its new address with a permanent 301 redirect, then watch Search Console for errors after launch. Some movement in the first weeks is normal, but a planned move protects the visibility you have earned.
No. We are based in Melbourne and work with businesses across Melbourne and regional Victoria, meeting on site by arrangement or by video. Businesses elsewhere in Australia can work with us remotely: calls, interviews and page reviews all run over video. The areas we serve page lists each region.
Secure by design. Set up correctly. Fully managed.
Start with a free 45-minute discovery call. We look at your current site and how customers find you, then send a written scope and fixed fee, or tell you if we are not the right fit.
Keep exploring
Run
Hosting, security, updates, small edits and AI-visibility monitoring for your website in one monthly plan, so the site stays fast, secure and current.
Build
Client portals, internal tools and web apps for established businesses, built around the systems you already run and supported after launch.
Industry
Private AI over your precedents, supervised agents for intake, email and first drafts, and weekly matter-level WIP and lock-up reporting for Australian law firms.
All services
See the full line-up of 10 services and how an engagement moves from setup to a monthly Run service.
