Illustrative · AI Setup
A 20-person law firm with staff on personal ChatGPT accounts
A practice manager finds several lawyers using personal ChatGPT accounts to tidy correspondence, with no record of what was pasted in.
Work
Example AI, app and website builds
This page shows the kind of AI, reporting, app and website systems Pylon Digital builds for established businesses and professional firms. Client case studies will appear here as projects finish and clients agree to share them. Until then, each example below is an illustrative scenario, clearly marked as one, that links to the services involved, such as automated practice reporting.
Illustrative builds
What a typical build looks like
These scenarios are illustrative, not client results. Each shows the kind of problem a service solves and what changes once it is built and running.
Illustrative · Private AI & Knowledge Assistants
A 40-person law firm with precedents spread across SharePoint
Junior lawyers ask senior staff which version of a precedent is current, because the precedent bank holds several copies of most documents.
Illustrative · AI Agents
A 20-person accounting firm at tax time
Each July, two administrators email and phone clients with outstanding returns, tracking replies in a spreadsheet.
Illustrative · AI Automation
A 35-person law firm filing incoming documents
Documents for conveyancing and estates matters arrive by email all day, and a legal assistant downloads each attachment, renames it and files it to the matter by hand.
Illustrative · Practice Reporting
A 30-person accounting firm on Xero Practice Manager
A practice manager exports timesheets and invoices from Xero Practice Manager every Monday and rebuilds the same spreadsheet for the partners' meeting.
Illustrative · Websites
An allied health clinic whose site does not take bookings
A physiotherapy clinic's site lists every treatment on one page, loads slowly on phones and takes every booking by phone.
Illustrative · App Development
A client portal for a property law firm
A 30-person property law firm fields the same "where is my matter up to?" calls every day, and contracts go back and forth by email.
Illustrative · Integrations & Custom Tools
An accounting firm with a separate CRM
A 25-person accounting firm re-keys every new client from its CRM into Xero Practice Manager, and phone numbers and addresses soon differ between the two.
Illustrative · Website Care
An allied health clinic six months after launch
A physiotherapy clinic adds a new practitioner and starts offering hydrotherapy.
Illustrative · Managed AI
An advisory firm running an agent, an automation and private AI
A 35-person advisory firm uses an intake automation, a private knowledge assistant and our Debtor Follow-up agent, plus Microsoft Copilot seats for all staff.
Secure by design. Set up correctly. Fully managed.
Talk to us before you commit to anything
Start with a free 45-minute discovery call. We look at your systems and priorities, then recommend a first step with a fixed scope, or tell you if we are not the right fit.